Privacy policy
This Privacy Policy describes how Mod & Co. (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
Information We Collect
When you visit our website or place an order, we may collect the following information:
- Contact details (such as name, email address, shipping and billing address)
- Order and payment information
- Communications you send to us (for example, emails or support enquiries)
- Technical information such as IP address, browser type, and device information
Payment information is processed securely by our payment providers. We do not store or have access to full payment card details.
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Communicate with you about your order or enquiries
- Provide customer support
- Improve our website and services
- Comply with legal and regulatory obligations
We do not sell or rent your personal information to third parties.
Sharing of Information
Your information may be shared with trusted third parties only where necessary to operate our business, including:
- Payment processors and shipping providers
- Service providers who assist with website functionality or analytics
These parties are required to handle your information securely and only for the purposes intended.
Cookies
Our website uses cookies and similar technologies to enable core functionality, analyse site usage, and improve user experience. You can adjust your browser settings to manage or disable cookies if you prefer.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
International Customers
Your information may be processed or stored outside your country of residence, including in Australia or other regions where our service providers operate. We take reasonable steps to ensure your data is protected in accordance with applicable laws.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The most current version will always be available on our website.
Contact
For questions or concerns regarding this Privacy Policy, please contact: